RETURN & REFUND POLICY
This policy covers both the Fashion Institute and the E-Commerce Shop.
A. Fashion Institute – Refund & Cancellation Policy
1. Official Withdrawal Requirement
Students must submit an official written withdrawal request.
Stopping attendance does NOT qualify for a refund.
2. Institute-Initiated Cancellations
If Sukta Fashion Institute cancels a course:
✔ 100% refund OR
✔ Full credit transfer to next batch
3. Refund Schedule (Student Withdrawal)
Refund % decreases as the course start date approaches.
Example model (you can adjust):
14+ days before start: 70% refund
7–13 days before start: 40% refund
Within 6 days: 0–10% refund
After course begins (1 week): NO REFUND
4. Non-Refundable Fees
Registration/Application Fees
Admission Deposit
Material Fees
Administrative Charges
5. Extenuating Circumstances
Students may submit a Refund Appeal for reasons such as:
Serious illness
Family emergency
Medical restrictions
Supporting documents are required.
B. E-Commerce Shop – Return & Refund
Return Window
Items can be returned or exchanged within 4 days of delivery.
Eligibility
Items must be:
✔ New, unused, unwashed
✔ In original packaging
✔ With tags intact
Non-Returnable Items
Final sale/clearance products
Custom-made orders
Personalized items
Innerwear or hygiene-sensitive products
Refund Method
Refunds are processed to the original payment method within 5–10 business days after inspection.
Shipping charges are not refundable unless it was our error.
